Verandah Living

The perfect way to enjoy your garden

01543 417722 Click here for a guide price

Privacy Statement

1. Definitions The "Seller" means Verandah Living Ltd. The "Buyer" means any firm, person or company who places an order with the seller. The "Goods" means any goods or services supplied by the Seller to the Buyer.

2. Conditions Applicable Unless specifically agreed beforehand, the Conditions of this contract will always prevail over any conditions stipulated by the Buyer. All disputes arising shall be governed by English Law.

3. Specific Conditions of Sale The Seller retains the right to decline to trade with a buyer. If in the event of payment having already been received from the buyer, this payment is deemed refundable in full.

4. Price The price charged for goods and services shall be quoted in advance by the Seller to the Buyer. The Seller reserves the right to alter its price list at any time without notice in accordance with cost variations.

5. Payment Where terms of credit have been agreed by both the Buyer and Seller, the Seller's invoices are strictly payable within 3 days of the date of invoice. Should payment not be received in full by the due date, the Seller reserves the right to charge interest on any amount outstanding at the rate of 2% per month (accruing daily) together with any legal fees and costs incurred by the Seller in recovering monies due.

6. Delivery Although every care shall be taken to ensure that a delivery date is met, the Seller shall have the right to cancel or delay a delivery if circumstances prevent the normal manufacturing process from being completed to the Seller's satisfaction. In the case of any shortfall in quality of the goods received by the Buyer, the Buyer must notify the Seller within ten working days of the delivery date. The Seller will then investigate and resolve the matter within forty days and ensure that appropriate remedial work is completed and / or compensation is granted. Delivery and installation will be carried out by employees of the company.

7. Risk and Title The Buyer will assume the risk of the goods immediately upon receipt either by him, or an appointed agent. However, title to the goods shall remain in the hands of the Seller until that point at which full settlement has been received by the Seller. At any time before settlement, the Seller is entitled to recover goods held by the Buyer and for that purpose, the Buyer is deemed to have granted the Seller, or someone acting on the Seller's behalf, express rights to enter the Buyer's premises at which the goods are stored for repossession purposes.

8. Maintenance The buyer will assume responsibility for the maintenance of the goods immediately upon receipt either by him or an appointed agent. This excludes any necessary remedial work due to a shortfall in quality of the goods demonstrated to be the responsibility of the seller (see Section 6. Delivery).

9. Force Majeure The Seller will not be responsible for delays, damages and non-performance beyond the Company's reasonable control and in such cases reserves the right to delay or suspend delivery as circumstances permit. The Seller will ensure, however, that in such instances, the Buyer is kept aware of such external circumstances.

10. Credit & debit cards We do not store credit card details nor do we share customer details with any 3rd parties

11. Refund / Cancellation policy The buyer can cancel the order up the point of manucature, at this time a full refund will be offered, if work has been done then the work will be charged and deducted from the refund.